Questions about order Payments
Which Payment Methods are accepted?
We offer convenient payment options to complete your purchase. You can pay securely through the following methods:
• Wire Transfer: If you prefer to pay via wire transfer, please reach out to our Customer Service, and they will guide you through the process. (Please note that the process will take longer)
• Bank Cards: We accept major bank cards, including Visa, MasterCard, and American Express. Your payment will be processed securely through PayPal's platform.
Is Paying for My Order Secure?
Your security is our priority. When making a purchase on our website, rest assured that we have implemented robust security measures:
• 3D Secure: We require a security code (known as "3D Secure") for all transactions, adding an extra layer of protection to your payment.
• PayPal Security: Our payment platform is powered by PayPal, a trusted and secure payment system.
When will my payment be debited?
Your card will be debited as soon as your order is confirmed. Upon confirmation, you will receive an email notification that includes your order's invoice.
If you do not receive this confirmation email within a few minutes of your purchase, please check your "Spam" folder. If you still haven't received it, feel free to reach out to our Customer Service for assistance.
I’m having trouble completing your online payment?
If you are facing difficulties completing your online payment, it could be due to various reasons, such as limitations or authorizations set by your bank. In such cases, we recommend reaching out to your bank for assistance.
If the issue persists and it's not related to your bank's conditions, please don't hesitate to contact our Customer Service team. We will be happy to assist you and can provide you with a secure payment link to help you complete your transaction. Your satisfaction is our priority, and we are here to ensure a smooth shopping experience for you.