Please note that chilled products cannot be returned or exchanged due to their nature. However, for other products, we offer a 14-day cancellation period. If you wish to initiate a return or exchange within this timeframe, please refer to our Terms and Conditions for detailed information, and don't hesitate to contact us to arrange the return process.

If you encounter any issues or defects with the product you have received, please retain the product packaging and get in touch with our Customer Service team as soon as possible. We will investigate the matter internally and work to find a suitable solution to resolve the issue. Your satisfaction is important to us, and we are committed to addressing any concerns you may have.